Symptoms Evaluation Better communications helps technicians get to the source of your problems faster. Use the Symptoms Evaluator below to better describe your symptoms to your technician. This free tool will ask you 3 simple questions and then show you a list of problems you might be experiencing. You can then request an appointment online and send this evaluation ahead of your arrival. Category Question |_ Follow-up Questions |_ Preliminary Evaluation |_ Potential Remedies Make a selection from the pull down lists and then click the Go button to see the Follow-up Questions. Do you have *Starting* problems? ------- Select A Question ------- Do you hear a clicking noise when you try to sta... Does your engine die after a few seconds of runn... Does your engine die after you release the key f... Does your vehicle randomly refuse to start? Does your vehicle refuse to start after sitting ... Does your vehicle refuse to start when it is col... Does your vehicle refuse to start when it is hot... Does your vehicle refuse to start when the engin... Will your ignition key not turn? Do you experience driving *Performance* problems? ------- Select A Question ------- Are you having problems with the clutch? Are you not able to shift into 4 wheel drive? Do the gears not shift when the clutch pedal is ... Does the brake pedal not work correctly? Does the steering wheel move while you are drivi... Does the steering wheel seem hard to turn? Does the vehicle pull to one side while driving? Does the vehicle seem to bounce too much? Does your engine hesitate when you push down on ... Does your engine idle not work correctly? Does your engine or service soon light come on o... Does your engine or service soon light come on w... Does your engine overheat? Does your vehicle use more fuel than normal? Is the engine not running quite right? Is there more "play" in the steering wheel than ... Is your engine doing strange things? Do you hear strange *Sounds*? ------- Select A Question ------- Do you hear a hissing, whirring or buzzing noise... Do you hear a popping, clicking, or knocking noi... Do you hear grinding, squealing, screeching, or ... Do you hear loud noises? Do you hear noises while steering? Do you hear rattling? Do you hear squealing or screeching? Do you hear thumping and clunking noise? Does your radio or horn not work properly? Do you *See* smoke or warning lights? ------- Select A Question ------- Are your windshield wipers not working? Do you see black or blue smoke from your exhaust... Do you see steam coming from under the hood? Do you see steam or vapour coming from the defro... Do you see white smoke from your exhaust? Do you see your vehicle's warning lights on whil... Do your tires not look right? Does the service engine light stay on after vehi... Is the temperature gauge showing your vehicle as... Do you sense strange *Smells*? ------- Select A Question ------- Do you smell a musty or moldy smell in your vehi... Do you smell exhaust fumes inside the vehicle? Is there a burning smell coming from your vehicl... Is there a rotten egg smell coming from the exha... Is there a strong fuel odor coming from your veh... Is there a strong gas odor coming from the exhau... Is there a sweet smelling vapour coming from you... Do you see spots of *Fluids*? ------- Select A Question ------- Does your vehicle leave fluids on the ground? Is the colour of the fluid green, orange, or ru... Is the colour of the fluid a light pink, blue or... Is the colour of the fluid brown or black? Is the colour of the fluid clear? Is the colour of the fluid green or orange? Is the colour of the fluid light brown? Is the colour of the fluid red or pink?
Excel Automotive 740 Newport Way N.W. Issaquah, WA 98027 Phone:   425-427-6889 FAX:   425-427-9362 E-Mail:    excelautomotiveservice@mechanicnet.com Shop Hours Mon:    8:00am - 5:30pm Tue:    8:00am - 5:30pm Wed:    8:00am - 5:30pm Thu:    8:00am - 5:30pm Fri:    8:00am - 5:30pm Sat:    Closed Sun:    Closed
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